SubChk Wiki
Cursor

How to Cancel Cursor Subscription & Request Refunds

Walkthrough for canceling Cursor Pro auto-renewals, downgrade rules, and refund request guidelines.

Uninstalling Does Not Cancel Billing

Removing the Cursor application from your computer does not stop recurring charges. Cancellation must be completed through your web account.


1. Step-by-Step Cancellation Guide

Open the Billing Settings

Log in to cursor.com/settings and locate the Billing section (or visit cursor.com/dashboard/billing).

Launch Stripe Customer Portal Click Manage Subscription to open the

hosted Stripe billing session.

Confirm Cancellation Date

Verify that your dashboard status updates to: "Your plan will cancel on [Date]". All premium features and remaining fast queries remain active until that date.


2. Refund Eligibility & Rules

Cursor adheres to specific regional and usage-based refund criteria:

  • EU / UK / Turkey Statutory 14-Day Right: Users in these regions are entitled to a full refund within 14 days of purchase.
  • Standard Self-Serve Windows:
    • Monthly Subscriptions: Eligible for an automated refund within 24 hours of purchase, provided there is zero usage.
    • Annual Subscriptions: Eligible for an automated refund within 72 hours of purchase, provided there is zero usage.
  • Accidental Renewals: If you missed the self-serve window but were unexpectedly charged without using any fast requests, email support at hi@cursor.com.

3. Submitting a Refund Request via Email

Cursor Refund Request Email Template

To: hi@cursor.com
Subject: Refund Request for Unintended Cursor Pro Renewal - [Your Registered Email]

Body:

Dear Cursor Support Team,

My account was automatically renewed for Cursor Pro ($20.00 / month) on [Date of Transaction], but I did not intend to continue this subscription.

  • Account Email: [Your Registered Email]
  • Stripe Invoice ID: [e.g., in_1Nx... from your receipt]
  • Last 4 Digits of Card: [e.g., 4242]

I have not used any fast requests or premium services during this renewed period. Please cancel the subscription and issue a full refund to my original payment method.

Thank you!

On this page