How to Check ElevenLabs Subscription & Character Quotas
Instructions for inspecting your ElevenLabs tier, remaining monthly characters, billing renewal date, and invoice receipts.
1. Web Billing Dashboard Verification
Open Subscription Settings
Sign in to ElevenLabs and go directly to elevenlabs.io/app/subscription (or click your profile icon in the bottom-left corner > Subscription).
Inspect Subscription Details Under your subscription panel: - **Active
Plan**: Free, Starter, Creator, Pro, or Scale. - Renewal Timestamp: The scheduled date and billing amount for your next payment cycle. - Payment Method: Credit card on file used for auto-debits.
Open Stripe Customer Portal
Click Manage Subscription on the billing card. This opens the secure Stripe customer portal where you can inspect past invoices and download official PDF receipts.
2. Checking Real-Time Character Balances & Overage Limits
Review Character Breakdown
Inspect your active pool:
- Used Characters: Total characters generated during the current billing period.
- Included Characters: Monthly ceiling based on your tier.
- Overage Settings: Check whether "Usage-based pricing" (Overage) is toggled ON or capped.
3. Mobile In-App Subscriptions
If you upgraded inside the mobile app:
- Apple App Store (iOS): Check renewal details via Apple ID Subscriptions.
- Google Play Store (Android): Review active status at Google Play Subscriptions.
ElevenLabs Subscription Overview & Billing Traps
Comprehensive overview of ElevenLabs Free, Starter ($5/mo), Creator ($22/mo), Pro ($99/mo), $1 promo traps, and character reset mechanics.
How to Cancel ElevenLabs Subscription & Request Refunds
Walkthrough for canceling ElevenLabs recurring renewals across Web, iOS, and Android, plus filing zero-usage refund appeals.